Frequently Asked Questions
Answers to the questions we hear most often before a discovery call.
Common Questions
Answers to the questions we hear most often before a discovery call.
They lead with tools. We lead with operational diagnosis. We assess the structure first, then build the system that fixes it. Book an assessment →
We build the system — not hand you a doc to figure out. Configuration, integration, testing, deployment. The deliverable is a working system. Book an assessment →
4-5 weeks from assessment to handoff. Exact timeline confirmed during your assessment call. Book an assessment →
The infrastructure build is a defined project — not a retainer. Some clients continue with ongoing support after, but that's a separate conversation. Book an assessment →
No. Evaluating your current tools is part of the assessment. We don't require a specific CRM or platform. Book an assessment →
Yes. CRM from scratch is actually cleaner — no existing misconfiguration to untangle. Book an assessment →
Start with an assessment. You'll leave with a clear picture of what needs to be built. No commitment after the call. Book an assessment →
No hard threshold. The qualifier is whether operational infrastructure is a genuine constraint. If you're unsure, an assessment call is the right first step. Book an assessment →
No. Technical configuration is handled by PROX. You bring clarity about your operations — we handle the build. Book an assessment →
Question not answered here? Start with an assessment — we'll give you a clear picture.
Book an Operational Assessment