BOOKED BAY SYSTEM™ · COLLISION & BODY REPAIR

Stop Losing Collision Jobs to Missed Calls.

Missed call recovery + Meta Ads + customer reactivation, all in one fully managed system. Guaranteed Collision Repair Jobs delivered in 90 days.

Or you don't pay. No questions asked.

Performance Guarantee · Dedicated Account Manager · No Guesswork

104
missed calls/month
(avg shop: 260 calls × 40%)
$124K
potential revenue
lost every month
$0
captured without
a recovery system

The Cost of Doing Nothing

Your bays sit empty. Not from lack of demand.

A collision shop averaging 260 inbound calls per month misses 40% of them. When those callers can't reach you, 60% won't call back. They call the shop down the street. Immediately.

40%

Average missed call rate for a body shop with 260 inbound calls/month. That's 104 calls going unanswered, every month.

62

Potential collision repair jobs lost per month when callers can't reach you and don't call back. Gone to the competition.

$1.5M

In annualized revenue walking out your door before the phone is answered, at a conservative $2,000/job average ticket.

The bigger gap: No incumbent in the collision repair space bundles AI missed-call recovery + CRM automation + active marketing in one managed service with a performance guarantee. Most marketing agencies run ads and hand off leads with no follow-up. Shops respond manually, or don't respond at all.

The Booked Bay System™

One system. Two revenue streams. Zero manual effort.

Missed call recovery and Meta Ads share the same follow-up engine. Leads from ads get the same 60-second text response that recovered calls already get. One system, two streams, running 24/7 without you.

Pillar 01

Missed Call Recovery

Every missed call triggers an automated text within 60 seconds, from your existing number. AI captures name, phone, vehicle, and damage description. 3-touch follow-up runs until the appointment is confirmed.

  • Text-back under 60 seconds
  • AI intake: vehicle, damage, contact
  • 3-touch follow-up until booked
  • Live recovery dashboard

Pillar 02

Meta Ads Pipeline

Two campaigns running simultaneously: new customer acquisition targeting car owners within 5 miles, and a seasonal service promotion rotated monthly using a 12-month body repair calendar.

  • 2 campaigns active at all times
  • 3 new creatives per month
  • Monthly A/B testing
  • All leads in same follow-up pipeline

Pillar 03

Customer Reactivation 6-mo

Quarterly SMS blasts to every customer inactive for 90+ days, personalized by vehicle and last service. Responses route into the same follow-up already running. Industry reactivation rate: 18–22%.

  • 4 reactivation campaigns/year
  • Personalized by vehicle type
  • 18–22% return rate
  • Zero action required from you

Built on Transparent Math

Here's exactly how the guarantee works.

The guaranteed number of Collision Repair Jobs is built on two independent revenue streams. Every number is the actual math: conservative assumptions, auditable inputs. Scale tier example.

Stream 1: Missed Call Recovery

260
inbound calls/month
40% missed call rate
104
missed calls/month
65% AI booking rate
67
routed conversations
25% shop close rate
16
collision jobs/month

Stream 2: Meta Ads Pipeline

$1,500
monthly ad spend (client pays Meta)
$45 target CPL
33
leads/month
50% booking rate
16
booked appointments
25% shop close rate
4
collision jobs/month

Combined · Scale Tier (90 Days)

20
jobs/month
×
3
months
=
60
projected jobs
40
guaranteed jobs
67% of projected (conservative)
=
$80,000
in revenue
40 × $2,000 avg collision ticket

What You Get

Everything included in your management fee.

Ad spend is the only additional cost, paid directly to Meta by you, never through PROX. You always know exactly where your money goes.

Missed Call Recovery, From Day 14
Missed call text-back in under 60 seconds, works with your existing phone number
AI intake: captures name, phone, vehicle year/make/model, damage description
3-touch follow-up sequence, continues until appointment confirmed or customer declines
Team alert (SMS or email) the moment a new lead enters the pipeline
Live recovery dashboard: calls triggered, conversations active, bookings, revenue attributed
Monthly performance report: recovered jobs, revenue, conversion rate
PROX Account Management, Ongoing
Dedicated PROX account manager: one person, one number
Bi-weekly 30-minute strategy call: performance review + next month creative approval
Ad budget management and optimization, every dollar tracked
Meta Ads Management, From Day 15
Campaign 1, New Customer Acquisition: car owners in your service area, lead form optimized for vehicle type and damage
Campaign 2, Seasonal Service Promotion: rotated monthly using the 12-month body repair calendar
3 new ad creatives per month: copy + design, static and video formats
Monthly A/B testing: offer, headline, and audience rotation
All leads captured into the same follow-up pipeline as missed call recovery
Monthly ads report: spend, leads, CPL, bookings, ROAS
Creative brief approval before any ad goes live. You always see it first.

Included Bonuses

Three systems that multiply the result.

Included with 6-month contracts at no additional charge. Each one solves a specific revenue problem most shops don't know they have.

$297 value

Bonus 01 · 6-Month Contract

12-Month Seasonal Service Calendar

Pre-built 12-month ad angle playbook for collision and body repair. Jan hail damage, Mar pothole season, May pre-summer, Sep back-to-school, Dec insurance deductible resets. PROX uses this to brief creative direction monthly. You approve in 10 minutes.

Solves: "What do we advertise this month?"

$997 value

Bonus 02 · 6-Month Contract

Reactivation Campaign Engine

Quarterly SMS blast to every customer inactive for 90+ days, personalized by vehicle type and last service date. A list of 500 lapsed customers returns 90–110 jobs per campaign at an 18–22% industry rate. Runs automatically. No action required.

Solves: "The 400 customers who haven't come back."

$297 value

Bonus 03 · All Contracts

Competitor Defense Scripts

Pre-scripted AI responses for price-shopping conversations specific to collision repair. When a customer texts "I'm comparing estimates," the system runs a proven response sequence covering insurance claims, OEM parts, warranty, and turnaround time.

Solves: "What if they say the other shop is cheaper?"

Total bonus value: $1,591, included at no extra charge with any 6-month contract

The Guarantee

"You don't pay
if it doesn't work."

We deliver the guaranteed number of Collision Repair Jobs from missed call recovery and Meta Ads within your first 90 days. If we don't, we refund every dollar you paid us. No questions asked.

Starter Tier

150+ calls/month

20

Collision Repair Jobs in 90 days

$40,000

revenue at $2,000/job avg

~5× ROI

on total PROX investment

Most Popular

Scale Tier

260+ calls/month

40

Collision Repair Jobs in 90 days

$80,000

revenue at $2,000/job avg

~7× ROI

on total PROX investment

Premium Tier

400+ calls/month

60

Collision Repair Jobs in 90 days

$120,000

revenue at $2,000/job avg

~9× ROI

on total PROX investment

To activate the guarantee: 4 obligations.

All four must be met throughout the 90 days.

1

Maintain minimum ad spend for your tier

Paid directly to Meta, never through PROX. We can't deliver ad results without ad spend.

2

Approve monthly creative brief within 3 business days

PROX sends the brief, you confirm or request one revision. Non-response after 3 days counts as approval.

3

Attend bi-weekly 30-minute strategy call

Scheduled in advance, every 2 weeks. No prep required from you. PROX brings the numbers.

4

Keep automation access active

Do not disconnect the pipeline used for lead routing and reactivation. That's what delivers the jobs.

Hold up your end and we hold up ours.

If all four conditions are met and we miss your guarantee number → full refund of every dollar paid to PROX. No questions asked. Actual money back, not store credit.

From Signed to Live

Your first leads arrive within 15 days.

From contract signed to both systems live in two weeks. No months of onboarding, no IT projects.

1

Day 1

Contract signed + setup fee

Work begins immediately. No waiting period.

2–10

Days 2–10

System build + first creative brief

Meta Business Manager setup. Missed call system build starts. First creative brief produced and approved. 3 creatives produced.

11–13

Days 11–13

Testing + Seasonal Calendar delivered

Missed call system tested with 10 simulated scenarios. 12-Month Seasonal Calendar delivered (6-month contracts).

14
LIVE

Day 14

Missed Call System goes live

Every missed call now triggers an automated text within 60 seconds. Recovery begins immediately.

15
LIVE

Day 15

Meta Ads go live

New customer acquisition and seasonal campaigns running. All leads enter the same follow-up pipeline already live from Day 14.

25

Day 25

First reactivation blast deployed

6-month contracts: first SMS reactivation blast sent to lapsed customers inactive 90+ days.

30

Day 30

First monthly performance report

Recovery stats, ad spend, leads, CPL, bookings, and ROAS. Every number visible and attributed.

GUARANTEE CHECKPOINT

Day 90

Guaranteed jobs delivered, or full refund

Starter: 20 jobs. Scale: 40 jobs. Premium: 60 jobs. Hit the number or get your money back. No questions asked.

The Market

No one else makes this guarantee.

Most marketing providers charge a management fee and show you a dashboard. PROX is the only provider in this space that bundles missed-call recovery + CRM + active marketing in one managed service and guarantees a specific number of Collision Repair Jobs, or refunds you.

Provider What's Included Missed Call Recovery Performance Guarantee

PROX · Booked Bay System™

Managed service

Missed call recovery + Meta Ads + CRM + account management, all in one Included

AI text-back in 60s

Guaranteed

20–60 Collision Repair Jobs in 90 days. Full refund if we miss.

Kukui

Platform + ads

Software platform + ads add-on None None

Shop Marketing Pros

Marketing agency

Ads management, SEO, website services None None

Generic Boutique Agency

Digital marketing

Ads management, occasional creative None None

See If Your Shop Qualifies

Book a 20-minute discovery call.

We'll walk through your inbound call volume, ad spend capacity, and whether your shop meets the minimums to activate the guarantee. You'll leave knowing your tier, your projected job numbers, and what the investment is.

No pitch deck. No pressure. Just the math for your shop.

Book Your Discovery Call

Your shop may qualify if:

You're a collision or body repair shop doing $50K+ in monthly revenue
You receive 150+ inbound calls per month and aren't answering all of them
You can commit to a minimum monthly ad spend paid directly to Meta
You want results, not a dashboard, from your marketing investment