Privacy Policy

Privacy Policy

Last updated: April 4, 2026

At PROX Technologies LLC, we take your privacy seriously. This policy explains what information we collect, why we collect it, and how we handle it. No surprises, no hidden agendas.

Who We Are

PROX Technologies LLC is an operational infrastructure consulting firm based in Orlando, Florida. We help service businesses build systems that actually work.

What We Collect

We only collect information you voluntarily provide when you interact with us. This includes:

  • Name — so we know who we're talking to
  • Email address — so we can respond to you
  • Phone number — if you provide it when booking a call

This information is collected through our booking calendar and chatbot widget, both powered by GoHighLevel.

How We Use Your Information

We use the information you provide to:

  • Schedule and confirm consultation calls
  • Respond to your inquiries
  • Follow up on conversations you've started with us
  • Send relevant information about our services (only if you've opted in)

We do not sell, rent, or trade your personal information. Period.

SMS/Text Messaging Terms

By providing your phone number and opting in, you consent to receive SMS text messages from PROX Technologies LLC. This section describes our SMS messaging practices in detail.

Types of Messages

  • Transactional Messages: Appointment reminders, appointment confirmations, scheduling notifications, service updates, and account-related communications
  • Marketing Messages: Special offers, promotions, discounts, new product/service updates, and other commercial messages (only with your explicit opt-in consent)

Message Frequency

Message frequency varies based on your interactions with us. Transactional messages are sent as needed based on your appointments and account activity. Marketing messages may be sent periodically but will not exceed reasonable frequency.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. PROX Technologies LLC is not responsible for any charges incurred from receiving SMS messages.

Opt-In

You opt in to receive SMS messages by:

  • Submitting a form on our website with your phone number and checking the SMS consent checkbox
  • Providing verbal or written consent during interactions with our team

Your consent to receive SMS messages is not a condition of purchasing any goods or services from PROX Technologies LLC.

Opt-Out

You can opt out of receiving SMS messages at any time by:

After opting out, you will receive a one-time confirmation message. You will no longer receive SMS messages from us unless you opt in again.

Help

For assistance with our SMS messaging program, reply HELP to any message or contact us at hello@proxtechnologies.com.

Supported Carriers

Our SMS program is supported by major U.S. carriers including AT&T, Verizon, T-Mobile, and others. Carrier support may vary. PROX Technologies LLC is not liable for delayed or undelivered messages.

No Sharing of SMS Data

We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes. We may share your phone number with service providers who assist us in delivering SMS messages (e.g., our messaging platform provider), but only for the purpose of sending messages on our behalf.

Third-Party Services

Our website and business tools rely on a few trusted third-party services:

  • GoHighLevel — CRM, booking calendar, and chatbot widget. When you book a call or chat with us, your data is processed through GoHighLevel's platform. Their privacy policy.
  • Cloudflare — Website hosting and security. Cloudflare may collect technical data like IP addresses for performance and security purposes. Their privacy policy.
  • Google Fonts — Web typography. Google may collect usage data when fonts are loaded. Their privacy policy.

Cookies

Our website may use cookies for basic functionality, analytics, and third-party widget operation (such as the GoHighLevel chatbot). These are standard cookies that help the site work properly.

You can disable cookies in your browser settings at any time, though some features may not work as expected.

Your Rights

You have the right to:

  • Access — Request a copy of the personal data we hold about you
  • Correction — Ask us to update or correct inaccurate information
  • Deletion — Request that we delete your personal data
  • Opt out — Unsubscribe from any marketing communications at any time

To exercise any of these rights, email us at hello@proxtechnologies.com. We'll respond within 30 days.

Data Security

We use commercially reasonable measures to protect your information, including secure hosting through Cloudflare and encrypted connections (HTTPS). However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are designed for businesses and professionals. We do not knowingly collect information from anyone under the age of 18. If you believe we have, please contact us and we'll remove it promptly.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Contact Us

Questions about this policy? We're happy to help.